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Convenient SOP Hub

Internal training docs for the things we actually do, day to day.

Order Processing

Daily TAAS / Unifi sales-order processing — sanitizing records, bulk processing across 3 tabs, troubleshooting.

Open the domain →

Looking for a procedure? Use the search box at the top — it covers every SOP, every step heading, every button label, every glossary term.

New team member? Start with the overview SOP in whichever domain you’re being trained on, then follow the links into the sub-SOPs. The overview is always at the top of the sidebar.

Process changed? The SOP here gets updated to match. Anything that disagrees with this site is stale.

  • Short, imperative checklists. No commentary, no quoting the narrator of the source video.
  • Screenshots are zoomed to the relevant UI region. Annotations point at specific buttons when it helps.
  • Each SOP links to the source Loom(s) at the bottom — use those for extra context or to see the live demonstration.
  • New procedures are added by giving Loom URLs to the pipeline; the hub regenerates and re-deploys in about 30 seconds.